Hosted, managed enterprise telephony for any size of organisation.

Business telephony has traditionally relied upon the purchase and deployment of on an on-premise telephone system (PBX). On-premise telephony not only attracts capital expenditure but also on-going costs such as support and upgrade charges. In addition, they invariably need separate ISDN phone lines, further increasing the running costs of an on-site solution.

Managing ChaNge

By removing the requirement for an onsite PBX and offering handset rental, organisations can avoid the large upfront capital costs associated with traditional systems. Cloud telephony is hugely cost-efficient, with the bonus of predictable per user per month pricing, inclusive of all maintenance and upgrades. On-premise systems are often too inflexible, making it difficult to scale up, to provide high-grade support for home or remote workers, or to respond to changing business needs. In a disaster recovery scenario, such as loss of connectivity, on-premise telephony can be so compromised as to leave an organisation without business-critical communications. For organisations operating across multiple sites, having on-premise systems at every site is both extremely expensive and hard to manage efficiently. The endless round of moves, adds and changes, and the need to ensure availability across all locations can put huge pressure on businesses from both an operational and financial perspective. 

Managing ChaNge

Staff with mobile devices can access our IP telephony service via smartphone and tablet applications, enabling effortless remote and home-working, boosting productivity and securing business continuity An intuitive self-service web portal simplifies the task of making real-time moves, adds and changes, allowing you to be more agile and responsive to the needs of your organisation. Built specifically for enterprise, our Cloud Telephony offering comes with a 99.99% availability SLA and 24/7/365 support as standard. And with all maintenance and upgrades included, you are automatically protected from any hidden costs, surprise charges, and system obsolescence. With Cloud telephony, you can enjoy a resilient and scalable managed voice service, encompassing a wealth of features and functionality for all users. Polycom VVX is our choice of desktop IP phone, while softphones allow users to enjoy the same service from their laptop.